1. Add items to your cart as you normally would.
2. At checkout, choose your frequency and your free product, then proceed to the next step.
3. If this is your first order, enter your phone number, address, and payment details.
4. Once complete, you'll receive a confirmation email.

Yes — once your 2nd subscription order is generated, you'll receive a text and email letting you know you can edit your next order. You'll have 6 days to make changes before the 10 am deadline for your delivery method.

Note: If you change your delivery frequency, the change won't take effect until your current order has been processed and delivered.

Go to Recurring Orders in your account. From there, click "Add items to order" and shop as usual. To remove items, click the trash can icon next to the product.

Note: You can only add or remove items on your next scheduled order.

Both options are available in your subscription dashboard. Visit Recurring Orders to reschedule or skip an upcoming delivery.

At this time, order comments need to be sent separately. Please email us at info@dutchmeadowsfarm.com or use our contact form.

We accept credit card payments — Visa, MasterCard, American Express, and Discover.
If you're shopping at our farm store in Paradise, we also accept check or cash.

Since many items are priced by the pound, your final total may differ slightly from the estimated checkout total. Once finalized, your card on file is charged and a receipt is emailed to you.

It's our policy to match weight over number of packs in a bundle. For example, if a steak is under the estimated weight, we may add an extra piece to get closer to the average.

After your card is charged, you'll receive a final order email with the exact items and amounts.

We cannot accept or edit orders after the deadline. Canceling is strongly discouraged, but you're welcome to reach out to customer service to see if it's still possible.

We operate on a weekly order system. If your order is placed just after a deadline, it's automatically scheduled for the following week. Current deadlines (subject to change):

• UPS: Fridays @ 10:00 am
• South Jersey home delivery: Mondays @ 10:00 am
• Wednesday New York: Mondays @ 10:00 am
• Berks, Philadelphia & Northern Lancaster home delivery: Wednesdays @ 10:00 am
• Thursday & Friday New York: Wednesdays @ 10:00 am
• Farm store pickup: Wednesdays @ 10:00 am

The upcoming order deadline is always displayed on our website's home page.

• UPS 1-Day Ground Home Delivery: $1.90 / lb
• UPS 2-Day Ground Home Delivery: $2.20 / lb
• 2-Day Air Zone 1: $5.75 / lb
• 2-Day Air Zone 2: $7.95 / lb

While highly discouraged, a shipment may be rerouted back to us depending on circumstances. This incurs a 15% restocking fee plus a $20.00 per package rerouting fee charged by UPS.

Yes — once your order ships, you'll receive a tracking number you can use directly on the UPS website.

We currently ship to the continental United States. We do not ship to Alaska, Hawaii, or internationally.

Drop-site locations offer a convenient way to pick up your order close to home. Simply place your order before the deadline, then meet our truck at the specified time and location. For more details, visit dutchmeadowsfarm.com/pickup.

Yes — we gladly reuse containers when returned. Simply hand them to the delivery team and we'll take care of the rest.

We'll bring the order back to the farm. A 10% restocking fee applies, and the remaining balance is added to your account as store credit, redeemed automatically on your next order.

If you'd prefer a refund instead, a 15% restocking fee applies to cover credit card processing costs.

Email: info@dutchmeadowsfarm.com
Phone: 717-442-9208

We typically respond within 24 hours, Monday–Friday, 7:00 am–4:00 pm. Messages received outside those hours are answered the next business day.

We stand behind every product with a 100% satisfaction guarantee. If you have an issue, email us or use our contact form with details about the problem and we'll make it right. If the product has been cooked, consumed, or adulterated in any way, we may not be able to provide a full credit.

Yes — we test every batch of milk for high bacterial counts to ensure quality and safety.

Raw milk is filtered and chilled before being bottled and delivered.

Raw milk produced in a clean environment has a strong safety record. If you have specific health concerns, we recommend consulting your healthcare provider.